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Women in Digital Interview Series

Q&A with Mackenzie Kerr | A guide for students on getting ahead of the curve

February 29, 2024 Women in Digital

For those pursuing an academic pathway, university is arguably some of the best years of your life! They are also crucial years that can serve as a pivotal launchpad for your career (and we’re not just talking about the qualification at the end). From internships, vacationer programs, student clubs, networking events and more, there are many ways to get your foot in the door and gain some real-world industry experience long before you toss your graduation cap. The key? A keen eye to recognise opportunities and the drive to go after them.

Meet Mackenzie Kerr. Mackenzie is currently in her final year of a Bachelor of Information Technology (majoring in Software Information Systems) / Bachelor of Business Management (majoring in Marketing) at the University of Queensland. She is also an Undergraduate Business Analyst at NTI, a recent Digital Engineering Vacationer at EY and has completed an impressive list of internship programs and industry roles that have set her up with an incredible foundation for her career.

With so many achievements already on her resume, we wanted to chat with Mackenzie and drive deeper into her experience finding opportunities at university, juggling study and internships and also ask her advice for students trying to land competitive positions or stepping into the corporate world of tech for the first time. As one of our very first interns who participated in the 4B Internship program – a partnership with Women in Digital, Cisco and Data#3, we also wanted to ask her a few questions about her experience with the program!

To kick things off, tell us! Did you know you always wanted to work in IT? What drew you to a career in IT and business management?

Leaving high school, I wasn’t set on any particular career. In fact, I originally applied for a Bachelor of Science majoring in Data Science as I’d heard that this was going to be the ‘in demand’ job. After receiving an offer for this course, I came to the realisation that I had absolutely no interest in this degree! I always enjoyed studying IT as one of my high school subjects as we did a lot of web design and development, so I decided to apply for a Bachelor of IT at UQ. As for business, I figured that if I was going to go to uni I may as well do a dual degree to broaden my career options in case either of the two didn’t work out.

In hindsight, I have found the areas of IT and business to be very complementary and both have provided me with a wider range of opportunities compared to if I had done a single degree.

Were there specific courses or projects during your university studies that you found particularly beneficial for your career?

Much of my IT degree has consisted of group projects where we are given a project brief and are tasked to design, develop and build a product over the course of the semester. I have found these subjects to be the most beneficial as we get to work in diverse teams where each member brings their own unique skills. This has taught me that utilising different skill sets in a team can actually make for a better-performing team, rather than each person trying to excel at everything.

A lot of students worry about having too much on their plate. How have you managed to juggle work, study and life?

For me, it is important to know what habits and routines work best for me. Personally I have found that I really enjoy the structure of a 9-5 so I have structured my work and uni around this. I work regular business hours on three days of the week and use the other two days to do uni whether this be attending classes or at home studying. Where possible, I try to avoid overlap (i.e. working on uni days or doing uni on work days). Having distinct work and uni days has really helped me to separate these two parts of my life and allowed me to be more present in each – I know that when I arrive at work I am 100% focused on work and on my uni days I am far more engaged in my classes.

In saying that, I am such a big believer that what works for might not work for everyone! I would strongly recommend finding out the routines that work best for you and doing what you can to fit your schedule to that.

We know a lot of students are nervous about the idea of going ‘part-time’. What is your response to this?

My response is simple – I get it! I was so worried about decreasing my subject load and extending my degree because I thought it would put me behind my peers. I thought that graduating a bit later than intended would mean that all my friends would be out working while I would still be stuck at uni.

I have been doing 3 subjects per semester and 3 days of work for pretty much my entire degree. Although this has meant I will graduate a year later than intended, I truly believe that it was the best decision I made career-wise. Having the ability to work 3 days a week in various industry roles has given me a wealth of work experience before graduating and more importantly, has allowed me to explore my own skillsets and discover a multitude of potential career paths. I have found this experience to be infinitely more valuable than having an extra year in the workforce and to be quite honest, most of my friends ended up extending their time in uni either by going part-time or changing degrees.

When should students start exploring opportunities for internships or entry-level opportunities? Is there such a thing as ‘too early’?

I would say that the right time to start exploring is whenever you feel ready – so long as you are still able to enjoy this season of your life as a uni student. There is absolutely no pressure to start your career the second you get into uni, and I truly believe it is important to enjoy this time while it lasts. Personally, I started looking at IT-specific industry experience in my 3rd year, as I was genuinely curious about what the world of tech had to offer and wanted to experience what an IT career would be like.

Where should students be looking for these opportunities and is there anything they need to know / any tips when looking?

LinkedIn, Seek, Indeed and word of mouth. I am a huge LinkedIn advocate and see a lot of internship opportunities either posted by companies or advertised by employees. The more you search the job section of LinkedIn with keywords like ‘internship’, the more tailored your algorithm will become and the more relevant your suggestions will be. Who knows – you might just stumble upon an algorithm-recommended opportunity on your morning scroll!

As weird as it sounds, LinkedIn ‘stalking’ people is also a great way to see what internship opportunities are available. You can stalk people who study similar fields in a similar age range to see what programs they have been involved in, and then go to the company website to find out more about the program such as when their application period is. This can be a great way to find out which companies run regular intern intakes and can help you plan ahead for internship periods.

What advice would you give your peers aspiring to land competitive internships like you have?

Think about your personal brand and unique skillset, and let this guide your application letters, resume and  interview answers. It is tempting to think that you have to be the best at everything to land these opportunities when in reality, it is just as valuable to identify what your unique mix of hard and  soft skills is. I would also strongly recommend using any mock internship opportunities that are available to you – interviews can be the most intimidating part of the application process and having interview practice personally boosted my confidence ten-fold. They are a great way to practice responses and get feedback without the pressure of an internship at stake.

Also, a running Excel spreadsheet of annual internship opportunities that tracks application deadlines, internship dates and interviews never hurts 😉

Did you face any unexpected challenges stepping into the corporate world of tech? How did you overcome them?

For me, my biggest challenge has been to accept the fact that I am by no means technically strong. Whilst I have a foundational technical understanding, I suck – and I mean suck at programming. I spent a lot of my degree worrying that this meant there were no opportunities for me and that I was at an immediate disadvantage because of this. I found it quite challenging to recognise that I didn’t have to be good at programming to have a career in tech and that there were plenty of non-technical IT roles out there. To overcome this, I spent a lot of time focusing on what my skills are and what kinds of roles these translated to – even though I may not be cut out to be a Software Developer, my skills are just as valued.

What can interns expect entering their first internship programs or undergraduate positions?

No one expects you to know anything, and everyone is there to support you! These programs are designed to give you exposure to the industry and for you to learn – you are not expected to enter your first internship with a wealth of knowledge. In fact, most internship positions will focus on how you learn, not what you know. It’s important to remember that every experience is what you make it – take the opportunity to be curious, ask questions and make lasting connections with those that you meet.

Tell us more about your current role!

Of course! I’ve recently started in a Business Analyst role and am absolutely loving it. For the platforms that are in my team’s remit, the BAs are responsible for identifying business requirements from our internal stakeholders and translating these into actionable solutions for our developers to implement. This can be anything from implementing new features on our platforms to identifying ways we can leverage our platforms to streamline business processes.

For me, this has been the perfect opportunity to combine my foundational technical knowledge with my broader business understanding. I am really enjoying learning about the intricacies of business processes and finding new ways we can use technology to solve non-technical problems. I have also been so lucky to have such great support from my new team and have loved working with them so far!

What advice would you give or what would you tell younger Mackenzie about university life or working in tech? Is there anything you wish you had known earlier?

I would definitely tell myself that uni is not an accurate representation of your career – it can be so easy to get caught up in the bubble that is university and forget that there is so much more beyond campus. To be quite honest, I spent the first few years of my degree wondering how my studies could possibly be preparing me for a career – aside from some basic programming understanding and a little bit of theoretical technical knowledge, I felt wildly unprepared for a career in tech! It wasn’t until I had a little bit of work experience under my belt that I realised the most valuable skills uni had taught me were soft skills – things like communication, teamwork and critical analysis of problems. So if I could give my younger self some words of wisdom, I would definitely tell her that uni isn’t forever and that there is so much more to learn from industry work experience. (I’d also tell her to not over pluck her eyebrows, but that’s another story…)

Are there any industry-related support networks, communities, events, or extracurricular courses you would strongly recommend to students or recent graduates wanting to break into the industry?

So many! Uni societies are the best place to start as they run heaps of events with industry professionals which are a great way to learn about potential career pathways or internship opportunities. I also find these events great to talk to professionals about their own career path – it’s always valuable to learn about how others reached their current roles, especially if it was on a ‘non-traditional’ path. I would also strongly recommend attending any mock interview or case study-type events that are run by societies as these give you a chance to practice real-world skills in a low-stress environment.

I would also strongly recommend Cisco’s MentorMe program – this isn’t an internship per se, but it is a great opportunity to connect with tech professionals and learn more about the types of careers available in tech. Over the course of the program, you will attend a variety of information sessions on topics such as new tech innovation or impactful tech projects, as well as professional skills like resume writing or interview tips. You will also be paired with a dedicated mentor, which is the perfect opportunity to build a meaningful relationship and ask all of your tech-related career questions. I had such an awesome experience in this program and still keep in touch with my mentor almost two years later!

Do you have any last pieces of advice do you have for students who are aspiring to build a successful career in digital/technology?

Figuring out what you don’t want to do in your career is just as valuable as figuring out what you do want to do. It’s okay to try different roles and not like them, as this just puts you one step closer to figuring out roles that may be more suited to you.

Also, make the most of being a student! It is the best opportunity to learn about tech careers without the pressure of having professional responsibilities. More people have your back than you think and there is no better time to be curious.

You are among the first group to participate in Women in Digital x Cisco and Data#’s 4B Internship program. How would you summarise your experience?

The 4B program was my first insight into a career in tech and I really could not have asked for a better introduction! The program provided exposure to a huge variety of tech roles from non-technical roles such as sales and account management to highly technical software engineering roles. It was the perfect opportunity to understand how tech businesses like Cisco and Data#3 operate, as well as gain insight into the different paths into tech careers. I remember being so blown away by how supportive the Cisco, Data#3 and WID teams were and it made me realise just how keen other industry professionals are to see young women succeed in tech. The 4B program has huge sentimental significance to these organisations and it was truly such a privilege to be part of the first intake honouring Brenda Conroy’s legacy. I truly could not speak more highly of this program and would encourage anyone who is passionate about a career in tech to apply.

What was your favourite part/s of the internship?

As cheesy as it is, definitely the people. The teams at Cisco, Data#3 and WID were so welcoming and supportive, which really made the idea of starting a career in tech way less daunting. I also really enjoyed learning about the high variety of non-technical roles that are available and it really helped to ease my concerns about having a more non-technical skillset. It was so reassuring to learn that so many of the team had such unique paths to their current role, regardless of their technical background.

How did the program open doors for you?

The 4B program allowed me to form strong connections across these organisations which I have been able to utilise in many different ways. Since being a part of the 4B program, I have been able to participate in Cisco’s MentorMe program, secured permanent employment with Data#3 and been a regular attendee at WID’s events which are an amazing way to network with other amazing industry professionals. I have also maintained relationships with many of the people I met through the 4B program and have used these connections as references, career consultants or even just friendly faces to chat with about tech careers, uni studies and life in general. Never in a million years did I imagine that I would have a strong professional network, let alone one as supportive as I do. Knowing that I have the support of so many has made such a huge difference to my confidence and speaks volumes about the value of having a supportive community.

Keep an eye on our blog for more Women in Digital Member Spotlights and don’t forget to follow us on LinkedIn, Facebook and Instagram.

 

Are you a university student eager to take proactive steps towards creating your own career opportunities and connect with like-minded individuals? Join Women in Digital’s Student Membership today! Click here to learn more.

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Women in Digital Interview Series

Tech careers across borders with Nazli Seghar

October 10, 2023 Women in Digital

Here at Women in Digital, we believe that gender diversity is just the beginning of a much broader conversation about workplace diversity. Diversity isn’t a one-dimensional concept; it takes many forms and when you examine high-performing companies it becomes increasingly apparent that diversity—of thought, culture, and experience—is not only desirable but essential. Someone we were very excited to talk to on this topic is Nazli Seghar.

Hailing from Iran and now a prominent business leader and transformation advisor, Nazli Seghar exemplifies the power of passion and perseverance. From her childhood dreams of becoming a movie director to her unexpected entry into computer science, Nazli’s story is a testament to the power of pursuing one’s true interests and passions, even when the path seems uncertain.

Today, Nazli is a Customer Success Executive at Cisco with over 20 years of experience under her belt in successfully leading teams in various government and large private organisations including the University of Newcastle, CSIRO, AWS (working in space innovation!) and Cisco where she has carried through her unrelenting drive to explore the possibilities of emerging technologies.

In this Q&A, we discuss Nazli’s journey into tech, her experiences working as a woman in tech in Iran and building a professional career in Australia, and the unique challenges that have influenced her leadership style and approach to managing diverse teams. We also heard Nazli’s advice on getting your foot in the door with large tech innovators, facing cultural barriers at work and more.

This promises to be an inspiring read!

To kick things off, what did 5-year-old Nazli want to be when she grew up?

Back when I was 5 years old, I had my sights set on becoming a movie director and producer. I would go on scouring for stories, rounding up all the neighbourhood kids feeling like a mini-Hollywood casting director, and putting on performances that would leave their parents in awe (or at least, they pretended convincingly!). Lights, camera, action—In my own eyes, I was the little maestro of backyard blockbusters!

How did you end up in your current role at Cisco?

Six months ago, I embarked on an exciting journey with Cisco, taking on the role of Customer Success Executive as part of the ANZ Customer Success team. This position, relatively new to the tech industry, is centred around aiding customers to maximise the value from their investments. Rather than a traditional sales-centric role, it’s about fostering a positive customer experience as they navigate their transformational journey.

Throughout my career, I’ve always been passionate about ensuring customer success, and this role allows me to focus on just that. My particular enthusiasm lies in the industry I am currently engaged with, which adds further motivation and excitement to my work. At Cisco, I continue to champion customer satisfaction and success, making their journey both seamless and rewarding.

It is commonly recognised that there are fewer female leaders in digital and technology. Could you tell us a little bit about your career background and how you ended up working in the industry in general?

When I was faced with the decision of choosing my future career in Iran, the university entrance exams were very competitive, leaving little room for choice. I initially dreamed of becoming an architect, but circumstances led me to be accepted into the field of computer science. Surprisingly, it was harder to get into computer science, and I didn’t think I stood a chance of getting accepted and to be honest, I had only added it to my list to please my mum, who had already been disappointed that I didn’t aspire to become a doctor. With a computer science degree, I embarked on my journey in technology, and it felt like a natural fit for me. Even when an unexpected opportunity arose for me to study architecture and even work at an architectural firm a few years later, I realised just how fortunate I was to have veered away from pursuing architecture, and that I eventually found myself doing what I am doing now. My current path aligns perfectly with my curiosity for emerging technologies and my personal passion. It is a testament to the fact that when you follow your true interests and passions, you naturally gravitate towards a fulfilling and rewarding career, regardless of the specific academic path you initially embark upon.

You were able to grow an impressive resume working in Iran before moving to Australia. What was that experience like? How did go about building up your network, and professional career in Australia?

Back when I was completing my bachelor’s degree, a miraculous opportunity presented itself—I stumbled upon Bulletin Board Systems (BBS), of all things, for my thesis. Little did I know that this seemingly niche topic would open doors for me in the vast realm of the online world including leading the software team of the first web platform in Iran. Fresh out of university, I ventured into Iran’s male-dominated tech industry, working on the country’s first online platform without the convenience of Google. Instead, we relied on books and hands-on learning to deliver. Although the challenges were immense, the result was exceptionally rewarding. When I relocated to Australia, by a stroke of incredible fortune and reward for working hard and getting good marks in my master’s degree, found a job at university which was a stepping stone for me for my future career. I found myself working at CSIRO—an experience that has played a pivotal role in shaping my career and leadership in advanced technology. With each new wave of emerging technologies, I’ve been irresistibly drawn in. I was curious about the potential of cloud computing within AWS and that’s how I ended up working at AWS which led me to leading the aerospace and satellite business in ANZ for AWS and working with amazing space innovators in the region. I love pushing my limits, constantly seeking new challenges, and right now I consider myself unbelievably fortunate to be surrounded by the greatest and brightest minds in Cisco. Collaborating with these remarkable individuals who have shaped technology infrastructure across the globe is a privilege beyond measure.

Reflecting on that, is there anything you would do differently? And what would your advice be to someone starting fresh in a new country?

Growing up in war in Iran has taught me not to dwell on the past with regret. If I have emerged from those circumstances alive, I consider it a success. While I do acknowledge and learn from my mistakes, I view them primarily as opportunities for personal growth. Thus, would I change anything? Probably not, as it would hinder the valuable lessons I have learned. They are like treasures. However, I constantly strive to do better and improve upon my past experiences.

To anyone embarking on a new journey in a foreign country, my advice is to recognise that most of the limitations we assume to exist are often confined within our own minds. It is essential not to let those self-imposed limitations restrict our potential. I often advise my mentees that migrating to a new country is like finding yourself in a situation where you lack the keys to various aspects of life, from finding a home to applying for jobs and more. It can be overwhelming, but instead of succumbing to the pressure, approaching it with enthusiasm, excitement, and curiosity will often result in positive outcomes and solutions to most challenges.

How would you compare your experiences working in Iran vs. Australia? Were there any interesting challenges you had to overcome?

This is an intriguing question. One of the greatest aspects of Australia is that if you remain focused on your goals and genuinely passionate about your pursuits, your efforts will not go unnoticed, and you will make progress. While challenging situations exist everywhere, in Australia, these challenges often revolve around specific individuals you encounter in your career. In Iran, however, there are additional political challenges that make things significantly more complex, especially for women. Unfortunately, being a woman in the tech industry and striving to become a leader is still more challenging for women worldwide. In Iran, this situation is exacerbated by laws that favour men. However, in Australia and Western countries in general, there is growing awareness and encouragement for gender equality in the tech space. While there is still progress to be made, the recognition and support for doing what is right is increasingly prevalent.

It is often said that as a woman in the tech industry, you must work twice as hard to gain recognition. When you add an accent to the equation, the expectation is that you must work three times as hard! Building trust becomes crucial, and being extremely results-driven becomes a necessity. In Iran, that wasn’t any barrier, but there were thousands others!

How have your cultural background and experiences influenced your leadership style and approach to managing diverse teams?

You may be aware that Iran is a collective society where strong loyalty to family is highly valued. In this cultural context, the interests of the family always come first, and individual needs take a backseat. The concept of family honour and shame is shared by all members, where success brings prestige, and any dishonour affects everyone. This deeply ingrained aspect has profoundly shaped my leadership style, emphasising the importance of unity, responsibility, and the collective well-being of those I lead.

As a leader, my team and customers are like family to me. I take responsibility for my team members’ mistakes while celebrating their individual achievements. I deeply care about my customers’ success and treat them with the same genuine interest as I would my family members. I prioritise their best interests, even if it comes at a cost to my own situation. This genuine care has fostered strong bonds with my team, leading to lasting connections that transcend time and cultural backgrounds.

Coming from a diverse cultural background, I empathise with the challenges faced by individuals from minority backgrounds. Embracing diversity, I actively seek varied viewpoints rather than surrounding myself with like-minded individuals. I value the unique perspectives that diversity brings to the team and strive to create an inclusive environment. Learning from exposure to other cultures and their leadership styles has been instrumental in my personal and professional growth.

You have worked with some heavy hitters in Australia including CSIRO, AWS and now Cisco. How did you get your foot in the door? What is your advice to others looking to get their foot in the door with large tech innovators like these organisations?

It is often said that success in one’s career is a blend of passion, hard work, and a sprinkle of luck. There are moments in life where the choices we make can have a profound impact, and that’s where luck comes into play. I have encountered several pivotal moments in my journey. Meeting two incredible women during my masters at the University of Newcastle paved the way for my first job, leading to more opportunities. The first job is always challenging, but once you secure it and perform exceptionally well, the doors begin to open. As a woman, I encourage others to seize chances and never assume they won’t be chosen. What I always emphasise to my mentees is to go for it— the worst that can happen is not getting it. Throughout my years of experience, I have hired numerous individuals. I believe that technical skills can be learned, but finding the right cultural fit is crucial. Interviews are also a chance for candidates to assess if the company aligns with their values. Ultimately, my advice is to pursue something you love and a company that brings out your passion. Go for it!

In your opinion, what can organisations and leaders do to create a more inclusive and diverse environment, particularly in relation to gender and cultural diversity?

To promote diversity and inclusivity, we must actively and consciously embrace differences with an open mind. It’s important to challenge ourselves to be comfortable with discomfort and resist the natural inclination towards familiarity, whether in gender or culture. Stepping out of our comfort zones and creating a safe environment where everyone can freely express themselves is crucial. By doing so, we can foster a culture of inclusivity, embrace diverse perspectives, and work towards a more inclusive future.

What advice do you have for women that are wanting to progress in their career but perhaps face some cultural barriers?

To pursue your ambitions, you must be resolute and courageous, with a clear destination and well-defined goals. Seek a reliable mentor, take ownership of your future, and actively engage in networking. Showcase your capabilities and ask for assistance when needed. If cultural barriers arise, seek advice from those who have overcome similar challenges. With determination and perseverance, success will be within reach. Remember, it is up to you to demonstrate your worth and make your dreams a reality.

Any final thoughts you would like to add?

First and foremost, I want to express my gratitude to the Women in Digital for providing this opportunity and for the incredible work you do.

To all the amazing women out there, I offer this advice: never underestimate your capabilities and always aim high. You’ll be amazed at what you can achieve. Believe in yourself and embrace the power of your potential. Keep pushing boundaries and reaching for the stars!

And just for fun… What is a podcast or book you are loving right now?

One of the books I cherish, recommended by a mentor, is “Untamed”. Additionally, I found great enjoyment in reading “The Dopamine Nation”. As a dedicated podcast listener, “Space Connect” is among my favourites, and “Everyday AI” by CSIRO also captivates my interest. These resources have enriched my knowledge and sparked my curiosity in various subjects.

Is there something you wish was illegal but isn’t?

I believe that while society is aware of the prohibition of certain forms of discrimination, additional measures should be implemented to combat them in various ways. I strongly advocate making such discrimination illegal, akin to crossing a red light. By enacting stringent laws and enforcing them rigorously, we can foster a more inclusive and equitable society that upholds the values of fairness and respect for all individuals.

What is your favourite way to waste time?

I have a deep passion for cooking, especially when it comes to discovering new recipes that I haven’t tried before and preparing them in my kitchen! There’s something incredibly satisfying about exploring different flavours, ingredients, and techniques to create delicious dishes. Cooking allows me to unleash my creativity and brings joy as I experiment with new flavours and textures. It’s a delightful journey of culinary discovery that I thoroughly enjoy.

You’re suddenly teleported to an airport with a plane ticket in hand. What location are you hoping to see on the ticket?

Egypt, I really want to visit Egypt.

Keep an eye on our blog for more Women in Digital Member Spotlights and don’t forget to follow us on LinkedIn, Facebook and Instagram.

 

Want to join our thriving community of digital-loving, career-driven, diversity-championing humans and get access to exclusive members-only opportunities? Join the Women in Digital Membership today! Click here to learn more.

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Women in Digital Interview Series

Ballet to biology to tech trailblazer: Pivoting into tech with Teena Glassick

August 23, 2023 Women in Digital

The signs of a growing tech industry are all around us, and for many women, a career-pivot in technology is an exciting pursuit – though one that may require some encouragement.

The tech sector is now the seventh largest employing sector in Australia, employing 861,000 people according to the Tech Council of Australia. With more opportunities becoming accessible for people to work in this lucrative industry, we are seeing more women entering the tech sector as a mid-career transition, like Teena Glassick.

Like many tech leaders we connect with, Teena Glassick’s journey into the world of technology wasn’t a straight path right after high school. It took some interesting twists and turns. Initially, Teena pursued her passion for dance starting a Bachelor of Arts in Dance at the Victorian College of Arts in Melbourne. However, her path took a different direction when she decided to pursue a Bachelor of Applied Science in Microbiology and Biochemistry. After completing her research-focused honours year, Teena spent five years exploring various research roles before she took the bold move to enrol in a Graduate Diploma in Informational Technology. Today, Teena is a Senior Director of Product Engineering and Operations at Skedulo.

In this Q&A, we get to know Teena’s fascinating journey into tech, the challenges she’s overcome, advice to people pondering a career pivot into the industry and where to get started!

To kick things off, what did 5-year-old Teena want to be when she grew up?

Either an author or a ballerina. I absolutely loved writing stories from quite a young age, with my most famous piece being a story called “The Storm”, which I wrote in Year 2 and got a special Principal’s award for!

Tell us a little bit about how you ended up in your current role??

I discovered Skedulo through the Tech Girls Are Superheroes program. I had been a mentor for the program and joined the winning teams as an ambassador on their trip to Silicon Valley in 2018. Skedulo was one of the companies we visited. I met our CEO Matt Fairhurst and some other members of the team. I was very inspired by their product and leadership team and after that trip I just kept them on my radar. Then, in 2021, a recruiter contacted me about an opportunity at Skedulo, to help support their high capacity vaccination booking product and I was really excited by the role and joined the team.

After your first career pivot from dance to biology, what motivated you to pivot from academia into tech? How did you evaluate the potential risks and rewards of the transition?

To have a career in academia, you really need to do a PhD. I had enrolled in a PhD and even had a supervisor and scholarship ready to go and I got cold feet just before I was due to start! I was just not sure that was the right pathway for me and to be honest, whilst I enjoyed the learning and the research, I did not enjoy the lab work and was not sure if I was ready to commit.

At the time, I was quite interested in the field of Bioinformatics and decided to do an IT postgraduate degree as a possible pathway into that field. I really enjoyed my study and in particular I really liked my software development subjects and decided to pursue a career as a Software Developer. The advice I gave myself and give to my young adult daughters is to just try things out until you find the thing that ‘fits’ and that you enjoy.

How did your experience in academia lend itself to a career in tech? Were there transferable skills that you took through with you?

I think there are many skills and capabilities that are transferable across professions. For me specifically, my main callouts in the transition from life sciences to IT are research skills and applying the scientific method (which is the systematic way of exploring observations and answering questions) to software development practices and processes.

How did you prepare yourself for this transition? Were there any specific resources, mentors, or networks that supported you during your career pivots? How did they contribute to your success?

When thinking about a career pivot, I try to do some personal learning and research about specific roles and pathways into those roles. I have been very fortunate in my career to have had a couple of great managers who have believed in me more than I believed in myself and have encouraged me and supported my career growth and changes I’ve made along the way. I don’t have the highest self esteem so having people who want to ‘lift me up’ has been crucial for me.

When I first started my IT degree, my husband was also incredibly supportive. He had a strong background in computer science and maths and he firmly believed in my abilities to make the change and kept being my cheerleader while I was trying to balance full time work and part time study.

How did you manage to juggle a career pivot, while raising two children and working your way up into leadership positions?

Balancing a career and young children is the most challenging thing I’ve ever done! My daughters are my world and I went through periods of immense guilt when they were very young. I wanted to spend all my time with them, but I also did not want to give up or pause (for too long) a career that I had invested so heavily in.

The key to my survival and success was a flexible and supportive workplace and managers. When I first transitioned from an individual contributor role into a management role, I actually did this in a job share capacity with a colleague who also had young children and we were both working part time. This is fairly unheard of and was a very progressive decision from the company I worked for. My colleague and I found really effective ways of sharing an engineering management role with a shared inbox (this was pre-Slack!!), effective splitting of our responsibilities and ensuring that we had full coverage for any issues and escalations. We worked together in this way for a number of years and formed a great partnership. I think the company benefited from this decision and so did we.

Were there challenges and opportunities you encountered during this transition that you perhaps didn’t expect?

The biggest challenge I had when transitioning from an individual contributor role to a leadership role, was needing to become a manager to people who had previously been my peers (and friends). I think I lacked empathy as an IC about the challenges of leadership, thinking it was going to be a lot easier than it was. I did not fully appreciate that leadership is a distinct craft in itself and that I needed to develop and mature a whole new set of skills and capabilities to be successful, and I definitely made some mistakes (and still do) along the way.

What would you say to someone wondering if it’s ‘too late’ to make a change and pivot?

I don’t think it is ever too late to make a career pivot. We spend so much of our lives working and I am so grateful that I am in a role that I am passionate about and genuinely enjoy.

If you had to do it all again, what would you do differently? What would you tell younger Teena?

I think I would probably just be a bit kinder to myself especially during those early years of balancing being a mum and maintaining a career. I tried (in vain) to be ‘perfect’ in both roles and just felt constant guilt on both sides – either I was not being a good enough Mum or I was not being a good enough employee. What I would tell women trying to do ‘the balance’ is that it does get easier over time and there will be times when the balance tips in one direction and that’s okay. What I would tell organisations is that flexibility and supportive leadership is so very important for parents and other people in caregiving roles who are doing a balancing act. I was so thankful for the support I received that I think I gave back more than was expected, learned to become very outcomes focused through ruthless prioritisation and developed a fierce loyalty for my company and my team in return.

If you could name two things that someone needs to successfully pivot into a career in tech, what would they be?

Start with the fundamentals – technology is a craft and you need to learn the key skills and capabilities of your chosen discipline. This could be through self learning or more formal education, but you will need to learn and that will take time, so be patient.

I would also encourage people to build a network or seek out people / meetup groups related to your area of interest. There is so much available that you will be spoilt for choice and you will gain immense benefit from having that network and hearing the ‘real life’ experiences that you won’t learn from your studies.

What advice do you have for women in tech that are wanting to progress in their career and move into a more strategic, people management role?

I would seek out opportunities to ‘dip your toe in the water’ of leadership as a good first step. This could be through an interim role or just identifying a gap that needs to be filled and putting yourself forward. As an example (in the software development space), this could be through taking on a team lead type role where you can combine your IC skills with some leadership responsibilities.

And just for fun… What is a podcast or book you are loving right now?

I am reading a great book right now called “Demon Copperhead” by Barbara Kingsolver. It is a story of poverty and addiction in the American South and inspired by the Charles Dickens novel “David Copperfield”.
I have also been listening to this really interesting podcast called “Sounds Like a Cult” which explores modern day cult culture.

Does your car have a name? If yes, what is it? If not, what name might you give it?

It does not – if it did I’d probably call it Bullet – fast and silver.

If you could magically pivot into a new career tomorrow (no upskill required), what would it be?

Probably medicine – I’ve always found human physiology completely fascinating.

What do you think your superpower is?

Being genuine and humanistic is a leadership superpower. (I also wear my feelings all over my face, so I have no choice because people can often read me like a book!)

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