This is an exciting opportunity to join BOQ Retail Bank’s Transformation team and play a critical role in one of the bank’s most significant customer-focused transformation programs.

As Product Manager, Communications – Everyday Banking Transformation, you will lead the design, development and delivery of customer communication strategies that support large-scale transformation and migration initiatives across Everyday Banking products and services.

Working at the intersection of Product, Change, Digital, Marketing and Customer Experience, you will help ensure customers and frontline teams are confidently guided through complex product, platform and service changes. You are highly organised, proactive and passionate about delivering customer-focused solutions, with strong attention to detail and a commitment to continuous improvement.